Privacy Policy

Last updated: August 9, 2026

This Privacy Policy explains how Nuvem Creative (“we,” “us,” “our”), operated by Mario Merdini (Albania), collects, uses, and protects your information when you use this website or place an order for any of our Products and Services.

1. Information We Collect

Contact information you provide: name, email address.

Order content: whatever you submit to complete your order — which may include photos, text, preferences, or other materials depending on the Product or Service.

Payment confirmation from PayPal (we do not receive or store your full card details).

Communications you send us for support or order clarification.

Basic technical/analytics data if you visit the Site, if analytics tools are enabled.

2. Children’s Information

Some of our Products and Services may involve photos or details about a child, submitted by a parent or legal guardian — never collected directly from a child. We do not knowingly collect personal information directly from children under 13 (or the relevant age of digital consent in your country). If you believe your child has submitted information to us directly, contact us and we will delete it.

3. How We Use Your Information

We use your information to process and fulfil your order, communicate with you, process payment, and improve our Products and Services. We do not sell your personal information.

4. Sharing With Service Providers

To create and deliver your order, we share limited data with trusted third-party service providers who help us with payment processing, order fulfilment, and communication. Each operates under its own privacy terms, and we only share what’s needed for them to perform their function. These providers may process data outside Albania, including in the United States or European Union.

5. Data Retention

We retain the content and information you submit for as long as necessary to complete your order and support any revisions, then delete it. Deliverables are made available via time-limited access; retain your own copy after delivery, as we do not guarantee indefinite storage.

6. Your Rights

Depending on where you live (including under GDPR for EU/UK residents), you may have the right to access, correct, delete, or export your personal information, or object to certain processing. To exercise these rights, contact us at privacy@nuvemcomics.com.

7. Data Security

We take reasonable technical and organizational measures to protect your information, including limiting access to order data and using reputable service providers. No method of transmission or storage is completely secure.

8. Cookies and Analytics

If the Site uses cookies or analytics tools, they are used only to understand site usage and improve the experience.

9. International Users

By using our Site or placing an order, you understand your information may be transferred to and processed in countries other than your own.

10. Changes to This Policy

We may update this Privacy Policy periodically, including as we introduce new Products and Services. Material changes will be reflected by an updated “Last updated” date above.

11. Contact

Questions or requests regarding your data: privacy@nuvemcomics.com